Category: Shopping & Services
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| A Customer's Point of View [ http://www.acpview.com ] Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application. |
| Acorn Management Associates [ http://www.acorn-ma.co.uk ] Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools. |
| Anonymous Shoppers [ http://www.asapittsburgh.com ] Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application. |
| Ardent Services, Inc. [ http://www.ardentservices.com ] Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application. |
| Ascent Research Associates [ http://www.ascentresearch.com ] Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application. |
| At Random Communications [ http://www.arllc.com ] Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available. |
| Bare Associates International [ http://www.baiservices.com ] Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application. |
| Barry Leeds and Associates [ http://www.barryleedsassoc.com ] Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices. |
| Certified Reports, Inc. [ http://www.certifiedreports.com ] Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application. |
| ComSim, Inc. [ http://www.comsim.com ] Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts. |
| Creative Image Associates [ http://www.creativeimage.net ] A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance. |
| CV Marketing Research Inc. [ http://www.cv-market.com ] Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels |
| GAPbuster Worldwide [ http://www.gapbuster.com ] Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application. |
| ICC Decision Services [ http://www.iccds.com ] Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers. |
| Kinesis [ http://www.kinesis-cem.com ] Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback. |
| Mystery Shopping Resources [ http://www.volition.com ] Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items. |
| Mysteryshopomatic.com [ http://www.mysteryshopomatic.com ] Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools. |